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Information
By using our website you are agreeing to the Terms & Conditions below:
Payment
All prices are in Australian Dollars.
We accept Paypal & Direct Deposit.
Shipping/Delivery
Free delivery to all Australia customers. Worldwide customers incur a delivery
charge.
Once payment has cleared, all orders are processed & dispatched the same
or next business day using Australia Post.
Accessories
All pet tags come with a free split ring. Bag Tags are attached with a key ring
fitting. Kid Tags come with a beaded necklace or a metal ball chain.
Bulk Orders
Orders of 15 tags or more please email sales@alltags.com.au for a quote. Can you make a link in the email address for sales to come to me. I will set it up at my end.
General Help
If you require any more information, or you have any questions about anything,
please contact us.
Guarantee
We are confident that you & your pet will love your new tag that we guarantee
it. If we make a mistake, we’ll replace it at no charge.
Privacy Statement
Below is a privacy statement that applies to this website and associated businesses.
You know us - you can trust us
We understand and share our customers' concerns about how personal information
is collected, used and shared. We want to assure you that we will always handle
personal information securely and carefully. We are committed to safeguarding
your information; this means that, among other things, we will comply with all
applicable Australian privacy laws and ensure our staff are aware of their obligations.
Why we collect information
We may collect information to deliver products or services to complete other
transactions and better understand our customers requirements and preferences.
This information enables us to personalize and improve our service and in particular
to provide offers that are of greater interest or benefit.
How we collect this information
When a customer places an order and/or registers their details with us, we store
that information for future reference. This saves time when customers shop with
us again, as we do not have to re-enter customer details. Sometimes we may add
customers personal information with information from external sources.
What we collect
The personal information we collect is in most cases supplied when customers
register details, place an order or provide feedback to us. Generally, the information
we collect includes customer name, address, delivery address, phone number and
e-mail address.
Who we may share your information with
We will never rent, lend or sell your personal information under any circumstances.
We will not use customer information for purposes unrelated to the services
we provide, unless we first obtain your consent. If you require any further
information please contact our customer service department on customercare@alltags.com.au
Security
We will take all reasonable steps to store your personal information securely.
Only specific employees in our customer service, marketing and IT areas will
have access to our customers' and employee personal information, but only under
very strict controls and procedures.
Other Sites
We are not responsible for the privacy practices of sites that are linked to
this site via hyperlinks, banner advertising or otherwise. Please take care
at all times to check whose site you are visiting.
Our Privacy Policies and Practices
From time to time and in line with customer expectations and legislative changes,
our privacy policies and procedures will be reviewed and, if appropriate, updated.
More information on privacy legislation is available from the Federal Privacy
Commissioner at www.privacy.gov.au.
About cookies and how they work
When you interact with us on the internet, our system will automatically send
you a "cookie". A cookie is a small amount of information sent from
a web server to your computer, enabling your computer to be recognized while
the current Session lasts. It is used to handle your Session and contains a
unique number only. This number becomes invalid as soon as your Session ends.
Usually 30 minutes after you leave the site or you closed your browser.
Paying by Paypal & Direct Deposit
We have chosen PAYPAL ( www.paypal.com
) as our preferred shopping cart for many reasons. The most important reason
is that we will NEVER have access to your credit card details. Paypal is owned
and run by Ebay International, who run the largest online auction website in
the world. ( www.ebay.com.au
) Paypal has over 78 Million members worldwide. Security is of critical
importance at Paypal. They use proprietary technology - and constantly innovate
- to help ensure your transactions are safe. In addition, Paypal and eBay have
over 1000 people worldwide dedicated to keeping Paypal accounts safe, and stopping
online criminals. We also have Direct Debit available for your convenience,
should you prefer this method. Direct transfer to our account is safe &
commonly used throughout the world.
GENERAL DISCLAIMER
All items are advertised in good faith to be available at time of sale. However,
unforeseen manufacturing, supply or delivery problems or unexpected demand may
occasionally result in stock unavailability. Savings are off regular prices.
In certain cases, some regular prices have been reduced to ensure customers
receive the lowest competitive price. Therefore, the saving shown on the Internet
may differ from the actual saving in stores. We reserve the right to correct
any printing errors.
